GENERAL COMMENTS REGARDING STRUCTURE
- It is important that management staff understand how stormwater fits in with other services.
- Centralized management can encourage a wide diversity of knowledge and experience but can also result in difficult and imprecise decision-making.
- Legislature that requires separation of stormwater utility funds from other funds is an efficient means of separating stormwater from potable and wastewater, which, in turn, helps separate stormwater from the public perspective.
- Housing the stormwater program in Public Works can mean that the stormwater manager reports to multiple parties (such as Public Works and City Management).
- Separating the stormwater program into specialties (such as development, water quality, capital projects, complaints/petitions, and business services ensures that employees are specialized in their area of expertise, which also encourages more efficient delivery.